Return & Exchanges
We take pride in offering stylish, high-quality jackets crafted to meet your expectations.
However, if an item doesn’t fit right or isn’t what you expected, you can initiate a return or exchange within 30 days of receiving your order.
Return Conditions:
- The product must be unworn, unused, and in its original condition with all original tags attached.
- Any defects or damages must be reported within 3 days of delivery, along with photo proof for verification.
- Customized or personalized items are not eligible for return or exchange.
Frequently Asked Questions
What is the return shipping process?
Returns are processed through our U.S. facility for a fast and hassle-free experience. Customers are responsible for shipping the item back using a reliable carrier such as USPS, UPS, or FedEx.
Detailed return instructions will be provided once your return request is approved.
Who can I contact for help finding the right fit?
Our fit experts are happy to assist you! Reach out anytime through our customer support email for personalized sizing guidance.
Will I be notified once my return or exchange is processed?
Yes, you’ll receive an email confirmation as soon as your return or exchange has been completed.
What if the color looks slightly different from the pictures?
Minor color variations may occur due to lighting during photography or differences in screen display settings.